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Sydney · Social media management & content creation

Your social media.
Fully taken care of.

Sydney-based social media management and content creation. We plan, create, schedule and post your content, so you can focus on running your business.

Explore our services ↗View selected work
socialhouse camera setup filming a commercial venue production
01

Built for brand perception

Premium visuals change how customers perceive your business before they ever walk through your door.

Camera monitor framing a product shot during a venue production
02

Peace of mind included in your content packages

We handle filming, lighting, audio and editing so your business has ready-to-post content created for your business each month.

socialhouse camera and gimbal filming inside a commercial venue
03

The full Shebang

From content planning and creation to platform management, scheduling and posting, we take care of your social media for you.

Some of the brands we’ve worked with

GAC
Vida Glow
Café del Mar Sydney
Trianon Cake Shop
Saint Baby Boutique
Bexley Dental

Selected cuts

A considered point of view.

Social media packages

A consistent presence.

Content creation and social media care, thoughtfully handled.

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Enquiry Form

Let's get your enquiry set up.

Four quick sections. Takes about 4 minutes.

01Business info
02Package
03Content
04Terms

Business owner info

Package selection

Essentials
$700
per month
Growth
$1,200
per month

Content direction

Terms & Conditions

01Minimum Package Commitment

All monthly packages require a minimum commitment of 8 weeks from the agreed commencement date. Cancellations must be submitted in writing with 14 days notice prior to the next scheduled billing period. Any future billing periods impacted by a valid cancellation will be refunded in full provided they were paid in advance. Packages will automatically be invoiced to the Client during the beginning of new billing periods unless valid cancellation.

02Payment Terms

A 50% deposit is required on or before the scheduled production day. Invoices are issued at the beginning of each billing period and are due within 7 days of issue. Content review and final deliverables may be withheld until any remaining balance is paid.

03Deliverables & Turnaround

Turnaround times depend on the package or campaign selected and paid for by the client. Edited media assets will be delivered within the timeframe listed for the chosen service. Delivery dates will be confirmed for your monthly content schedule.

RAW and/or LOG footage is not included as standard in any package. If RAW or LOG files are required, please contact socialhouse directly to discuss availability and any associated costs.

04Revision Limits

During the revision period of the provided services, a revision is limited to any of the following: adjustments to colour grading (including saturation, exposure, tone curves, temperature, grain, vignetting and luminance), changes to sound effects (SFX) only and excluding changes to primary music tracks, removing or including individual clips, and adding or removing on-screen text. Any revisions beyond the stated items will be considered additional work and charged at the applicable editing rate.

05Content Usage Rights

Usage rights, including any paid advertising usage, will be confirmed in writing for your selected package before work begins.

socialhouse retains copyright over all produced content and may use delivered media for portfolio or promotional purposes unless otherwise agreed in writing. Raw footage ownership remains with socialhouse.

06Ad Spend & Campaign Setup

socialhouse provides content production and edited media unless a written proposal says otherwise. Advertising spend, boosted-post budgets, ad account costs, platform fees, and campaign management are the client's responsibility unless separately agreed in writing.

07Client Permissions & Filming Access

The client is responsible for confirming that socialhouse can film in the requested venue or location, including any staff, products, spaces, signage, logos, artwork, branded materials, or people the client asks to include. Any private areas, staff preferences, customer privacy concerns, or filming restrictions should be shared before production wherever possible.

08Music, Fonts & Third-Party Assets

Where music, fonts, templates, stock assets, or other third-party materials are used, socialhouse will aim to use suitable commercially available or licensed materials for the intended delivery format. Social platforms and advertising platforms may still apply their own review, copyright, audio, or moderation rules, which are outside socialhouse's control.

09Privacy & Personal Information

Information submitted through the enquiry form is used to manage the enquiry, prepare the project, communicate with the client, issue invoices, and deliver the selected service. socialhouse will only share this information where reasonably needed to provide the service, manage administration, or use trusted tools connected to the website and project workflow.

10Production Disruption

Production may be adapted, rescheduled, or paused where venue operations, staff safety, or customer experience require. If a session cannot proceed due to venue-side factors, it will be rescheduled within the same monthly period where possible at no additional cost. Such adjustments made during an active production session will not be treated as a cancellation.

11Suspension Rights

socialhouse reserves the right to suspend or permanently cancel a subscribed service at any time if the Client: fails to provide promised resources or access required for production; fails to pay for services within the agreed terms; or provides misleading, false, or materially inaccurate information in the enquiry form or any subsequent communication. Where a service is cancelled by socialhouse under this clause, any future billing periods that have been paid in advance and are impacted by the cancellation will be refunded in full. The billing period where cancellation occurs won't be refunded due to travel costs/preparation costs and lost availability.

12Performance Disclaimer

Views, engagement metrics, follower growth, or any other business performance outcomes cannot be guaranteed. Social media platform algorithms are outside our control.

13Force Majeure

Neither party shall be in breach of this agreement due to events outside their reasonable control, including illness, equipment failure, venue closure, extreme weather, natural disasters, or other emergencies. Both parties agree to reschedule affected sessions at the earliest reasonable opportunity.

14Limitation of Liability

To the fullest extent permitted by applicable law, socialhouse shall not be liable for any indirect, incidental, consequential, or special loss or damage arising out of or in connection with the provision of services, including but not limited to: loss of revenue, loss of profit, loss of business opportunity, or loss of data.

socialhouse is not financially liable for the resupply of resources, materials, or third-party costs incurred in the original production of any media assets. In the event that resupply is required due to circumstances within socialhouse's reasonable control, any associated costs will be communicated to the Client in advance and agreed in writing before proceeding.

15Liability Cap

socialhouse's maximum aggregate liability to the Client under or in connection with this agreement, whether in contract, tort, or otherwise, is limited to the total fees paid by the Client under the relevant invoice or agreement.

16Equipment Failure / Lost Footage

In the event of equipment failure, data loss, illness, injury, or other force majeure circumstances that result in the partial or total loss of footage, socialhouse's liability is limited to either a reshoot of the affected session at no additional cost, or a refund of the affected session fee — whichever is agreed between both parties. No further compensation will be owed.

I have read and agree to the terms and conditions above.

Terms & Conditions — v2.2.1

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